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Frequently asked questions.
Frequently asked questions.
Can I bring my own API key?
Yes. You can connect external APIs (OpenAI, Anthropic, Mistral, or internal APIs) directly into VANOS for orchestration and billing.
Can I bring my own API key?
Yes. You can connect external APIs (OpenAI, Anthropic, Mistral, or internal APIs) directly into VANOS for orchestration and billing.
Who owns the Voice conversations generated by VANOS?
You do. All data, transcripts, and interactions generated by your agents remain your property.
Who owns the Voice conversations generated by VANOS?
You do. All data, transcripts, and interactions generated by your agents remain your property.
Do I need to know how to code?
No. OSI and OSII agents can be deployed through our visual console without writing code. Developers, however, can extend them with custom APIs and logic.
Do I need to know how to code?
No. OSI and OSII agents can be deployed through our visual console without writing code. Developers, however, can extend them with custom APIs and logic.
When will OSII be available on the web app without scheduling a demo?
OSII will be rolled out in phases. The self-serve web app access is expected to open in Q4 2025, allowing teams to launch and manage agents directly without going through demo onboarding.
When will OSII be available on the web app without scheduling a demo?
OSII will be rolled out in phases. The self-serve web app access is expected to open in Q4 2025, allowing teams to launch and manage agents directly without going through demo onboarding.
What is OSIII, and when is it coming?
OSIII is the executional layer of VANOS, the step where agents move beyond conversation into action. While OSI focuses on single agents and OSII orchestrates them at high concurrency, OSIII will enable agents to execute tasks across systems. OSIII is currently in early development. We are targeting an early 2026 release for private testing, with staged rollout afterwards.
What is OSIII, and when is it coming?
OSIII is the executional layer of VANOS, the step where agents move beyond conversation into action. While OSI focuses on single agents and OSII orchestrates them at high concurrency, OSIII will enable agents to execute tasks across systems. OSIII is currently in early development. We are targeting an early 2026 release for private testing, with staged rollout afterwards.
Can I give agents personalities, roles and languages?
Yes. Vanos Voice Agents can be customized with precise roles (e.g., receptionist, scheduler, support rep) and tailored personalities (formal, empathetic, casual). OSII also introduces multilingual capabilities, so your agents can communicate across languages with efficiency and clarity.
Can I give agents personalities, roles and languages?
Yes. Vanos Voice Agents can be customized with precise roles (e.g., receptionist, scheduler, support rep) and tailored personalities (formal, empathetic, casual). OSII also introduces multilingual capabilities, so your agents can communicate across languages with efficiency and clarity.