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May 15, 2025

VANOS OSI: Single Agent Orchestration Layer (Beta)

VANOS OSI: Single Agent Orchestration Layer (Beta)

Green Fern
Green Fern

We’re releasing the first version of OSI ( Orchestration System I ), the orchestration layer inside VANOS (Voice Agent Neural Orchestration System).

OSI gives you voice-first agents that can be trained on a single industry or company domain, then deployed for real support and communication use cases.

What you can do today with OSI:

  • Role Based Agents: spin up an agent as a receptionist, scheduler, or support rep. Assign precise roles so agents operate with focus, increasing efficiency significantly.

  • Custom Personalities: define tone, style, and behavior (professional, casual, empathetic, etc.).

  • Identity & Voice Profiles: assign each agent distinct voices, names, and roles for clear customer interaction.

  • Company Context: agents are tuned on your internal data/workflows so they respond with your company’s knowledge.

  • Call Handling: fully functional inbound/outbound calls with conversation memory across a session.

Under the Hood:

  • Single Agent Focus: each OSI agent is optimized for one company/industry domain at a time increasing efficiency significantly.

  • Agent Kernel: modular layer that plugs in custom data, APIs, or CRMs to extend capability.

  • Session Memory: retains context during calls (who the customer is, what was said earlier).

New in this Beta

  • Deployment-ready voice agents for customer support and scheduling.

  • Configurable personalities and voices out of the box.

  • Customizable roles: receptionist, booking assistant, tech support, etc.

Next Miles

  • Multi-agent orchestration (handoffs between roles: e.g., receptionist → sales → support).

  • Cross-industry fine-tuning packs.

  • Multi-lingual capabilities

  • Real time analytics and supervisor dashboards.