May 15, 2025
We’re releasing the first version of OSI ( Orchestration System I ), the orchestration layer inside VANOS (Voice Agent Neural Orchestration System).
OSI gives you voice-first agents that can be trained on a single industry or company domain, then deployed for real support and communication use cases.
What you can do today with OSI:
Role Based Agents: spin up an agent as a receptionist, scheduler, or support rep. Assign precise roles so agents operate with focus, increasing efficiency significantly.
Custom Personalities: define tone, style, and behavior (professional, casual, empathetic, etc.).
Identity & Voice Profiles: assign each agent distinct voices, names, and roles for clear customer interaction.
Company Context: agents are tuned on your internal data/workflows so they respond with your company’s knowledge.
Call Handling: fully functional inbound/outbound calls with conversation memory across a session.
Under the Hood:
Single Agent Focus: each OSI agent is optimized for one company/industry domain at a time increasing efficiency significantly.
Agent Kernel: modular layer that plugs in custom data, APIs, or CRMs to extend capability.
Session Memory: retains context during calls (who the customer is, what was said earlier).
New in this Beta
Deployment-ready voice agents for customer support and scheduling.
Configurable personalities and voices out of the box.
Customizable roles: receptionist, booking assistant, tech support, etc.
Next Miles
Multi-agent orchestration (handoffs between roles: e.g., receptionist → sales → support).
Cross-industry fine-tuning packs.
Multi-lingual capabilities
Real time analytics and supervisor dashboards.